Gander Mountain


1. Name:
Phone Number:
() -
Email Address:
2. Location Visited
Date of visit:
Please enter the date in the MM/DD/YYYY format.
Time of visit:
3. What department(s) did you shop?
  • Firearms
  • Hunting
  • Archery
  • Power Sports (Motored boats and/or ATVs)
  • Fishing
  • Marine
  • Camping
  • Apparel
  • Footwear
  • Customer Service
  • Gunsmith
  • Other, please specify:
4. Did associates do any of the following as you made your way through the store?
  • Smile?
    Yes        No
  • Make eye contact?
    Yes        No
  • Say "Hi" or offer assistance?
    Yes        No
5. Did an associate ask you questions about what you were looking for?
Yes        No
Please provide the name or description of him/her:
6. Were the items you looked at clearly priced or signed?
Yes        No
If no, please list or describe the items.
7. Did you make a purchase?
Yes        No
7a. How many people were in front of you waiting to checkout?

    I. If more than 2, did the associate call for backup?
Yes        No
7b. During the checkout process, did the cashier:
  • Smile?
    Yes        No
  • Make eye contact?
    Yes        No
  • Deliver efficient service?
    Yes        No
  • Thank you?
    Yes        No
8. What did you like most about your shopping experience?
9. What did you like least about your shopping experience?
10. Would you recommend Gander Mountain to your friends and family?
Yes        No

General Comments:



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