Gander Mountain


1.	Name:
	Phone Number: () -
	Email Address:
2.	Location Visited
	Date of visit: Please enter the date in the MM/DD/YYYY format.
	Time of visit:
3.	What department(s) did you shop? Firearms Hunting Archery Power Sports (Motored boats and/or ATVs) Fishing Marine Camping Apparel Footwear Customer Service Gunsmith Other, please specify:
4.	Did associates do any of the following as you made your way through the store? Smile? Yes No Make eye contact? Yes No Say "Hi" or offer assistance? Yes No
5.	Did an associate ask you questions about what you were looking for? Yes No Please provide the name or description of him/her:
6.	Were the items you looked at clearly priced or signed? Yes No If no, please list or describe the items.
7.	Did you make a purchase? Yes No
	7a. How many people were in front of you waiting to checkout? I. If more than 2, did the associate call for backup? Yes No
	7b. During the checkout process, did the cashier: Smile? Yes No Make eye contact? Yes No Deliver efficient service? Yes No Thank you? Yes No
8.	What did you like most about your shopping experience?
9.	What did you like least about your shopping experience?
10.	Would you recommend Gander Mountain to your friends and family? Yes No
General Comments: